(361) 210-7869 info@victoriacrg.com

Terms of Service

SMS Messaging Terms and Conditions

Victoria Clinical Research Group
Victoria, Texas | Phone: 361-210-7869 | Email: info@victoriacrg.com

1. SMS Program Description and Messaging Use Cases

Victoria Clinical Research Group (“VCRG”) operates an SMS text messaging program. Messaging use cases include: clinical research study notifications, appointment reminders, study eligibility updates, screening visit confirmations, and follow-up communications for study participants. Message frequency varies based on study participation.

2. How to Opt-Out — Text STOP

You can cancel SMS messages at any time. Simply text STOP to the number you received the message from. After texting STOP, you will receive one final SMS message confirming your unsubscribe request. No further SMS messages will be sent to your number.

3. Support Contact Information

If you need support or have questions about our SMS program, text HELP to any message or contact us directly:
Phone: 361-210-7869
Email: info@victoriacrg.com
Website: www.victoriacrg.com

4. Message and Data Rate Disclosures

Message and data rates may apply. Message frequency varies. You may receive multiple messages per month depending on your clinical study participation status.

5. Carrier Liability Disclaimer

Mobile carriers such as AT&T, Verizon, T-Mobile, Sprint, and others are not liable for delayed or undelivered text messages.

6. Age Restriction — 18 and Older Only

Our SMS messaging program is only available to individuals who are 18 years of age or older. By opting in to receive SMS messages, you confirm that you are at least 18 years of age.

7. Links to Privacy Policy

Your privacy is important to us. To learn how we collect, use, and protect your personal information, please read our full Privacy Policy:
https://www.victoriacrg.com/privacy-policy/

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